Shipping policy
Delivery Policy for Roseleaf
Last updated: 04-10-2024
At Roseleaf, we are committed to providing you with the best shopping experience, including timely and reliable delivery. Please review our delivery policy to understand how we process and deliver your orders.
1. Delivery Locations
We deliver across the United Arab Emirates. If you are unsure whether we deliver to your location, please contact us at hello@roseleafcafe.com
2. Processing Time
- Orders are prepared for delivery within the 48-hour delivery timeframe following your order confirmation.
3. Delivery Methods
We offer delivery across the United Arab Emirates. Express delivery is not available.
4. Delivery Times
Delivery is within 48 hours of your order confirmation.
Please note that delivery times may vary based on your location, weather conditions, and other unforeseen circumstances.
5. Delivery Costs
Delivery costs are calculated at checkout based on the weight and dimensions of your order, as well as the selected delivery method. Any applicable taxes or duties will also be added at checkout.
6. Pickup Location
If pickup is needed, orders can be collected from Nightjar Coffee Roasters, Warehouse G62, Alserkal Avenue, Al Quoz, Dubai, United Arab Emirates.
7. Cake Storage
Please refrigerate cakes immediately upon receipt.
8. Contact Us
If you have any questions about our delivery policy or need assistance with your order, please email us at hello@roseleafcafe.com or message us on WhatsApp at 050 571 1944